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These 10 free PWCOA questions are organized by exam domain, so you can see how each part of the PwC Assessment blueprint is tested. Reveal the answer and explanation under each question.
A customer-support programme's first-contact resolution rate rises from 48% to 60%. Its improvement target is at least 10 percentage points and at least 20% relative to the original rate. Which assessment is correct?
Correct answer: D - The rate rose by 12 percentage points and 25% relatively, so it met both targets
Each measure on a performance dashboard uses its own base-year value as an index of 100. The current indexes are revenue 112, defect rate 85, resolution time 105, and client satisfaction 98. Higher revenue and satisfaction are favourable; lower defect rates and resolution times are favourable. How should the four movements be classified?
Correct answer: A - Revenue and defect rate improved; resolution time and satisfaction deteriorated
A proposed service has fixed costs of £82,010, a selling price of £59 per unit, and a variable cost of £34 per unit. Forecast demand cannot exceed 3,200 whole units during the period. What does the forecast imply?
Correct answer: C - The minimum whole-unit volume needed to avoid a loss is 3,281, which is 81 above maximum demand
A company will consider only providers with an independently audited controls report, UK data hosting, and deployment within 8 weeks. It will then choose the qualifying provider with the highest service score. Northstar: audited, UK hosting, 7 weeks, score 91. Rivermark: audited, non-UK hosting, 6 weeks, score 94. Solent: audited, UK hosting, 8 weeks, score 88. Thames: not audited, UK hosting, 5 weeks, score 93. What should procurement do?
Correct answer: B - Select Northstar because it meets every condition and has the higher score among qualifying providers
Each row of a 3 × 3 matrix uses the same rule to combine its first two cells into the third. Row 1: [vertical, horizontal] with [horizontal, rising diagonal] gives [vertical, rising diagonal]. Row 2: [horizontal, rising diagonal, falling diagonal] with [rising diagonal, falling diagonal] gives [horizontal]. Row 3: [vertical, horizontal, falling diagonal] with [horizontal, rising diagonal] gives [?]. Which feature set replaces the question mark?
Correct answer: A - Vertical, rising diagonal, and falling diagonal
A panel transformation reflects the entire figure across a vertical axis and swaps black with white. Panel C contains a white upward-pointing diamond in the lower-right corner. Applying both changes would produce:
Correct answer: B - A black upward-pointing diamond in the lower-left corner
A transaction may be released only if identity verification and sanctions screening are complete. Sanctions screening for Transaction X is incomplete. What follows from the rule?
Correct answer: B - Transaction X cannot yet be released
All engagements requiring regulator notification receive legal review. No engagement receiving legal review is eligible for fast-track approval. Some high-risk engagements require regulator notification. What is logically guaranteed?
Correct answer: D - At least one high-risk engagement is ineligible for fast-track approval
Six workshops-Finance, Ethics, Risk, Strategy, Technology, and Operations-must occupy six consecutive slots, one workshop per slot. Risk is immediately before Strategy. Technology is after Strategy but before Operations. Finance is before Risk. Ethics is neither first nor sixth. Which of the following timetables satisfies every condition?
Correct answer: A - Finance, Risk, Strategy, Ethics, Technology, Operations
A graduate's first internal draft contains three formatting errors. The checklist uses labels the graduate had not seen before, and there is no immediate deadline or client impact. Which response best develops capability while protecting quality?
Correct answer: C - Demonstrate one correction, clarify the checklist, let the graduate fix the rest, and review it at a checkpoint
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